Privacy Policy

Uzma Rafiq Training is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

When you use our website or purchase one of our training courses, we may collect the following information:

• Your name, email address and account login details.
• A securely encrypted password used to access your account.
• Billing information required to process your purchase (payments are securely processed by our payment provider and we do not store your full payment card details).
• Information about your use of our website, including pages visited, course progress and interactions, to help improve your experience.
• Technical information such as your IP address, browser type, device information and cookies.

How We Use Your Information

We use your information to:

• Create and manage your training account.
• Provide access to purchased courses and training materials.
• Process payments and manage subscriptions where applicable.
• Send order confirmations, receipts and important account updates.
• Respond to enquiries and provide customer support.
• Improve our website, training platform and services through analytics.
• Comply with legal and regulatory obligations.

Data Sharing

We value your privacy and never sell your personal information.

We may share your information with carefully selected third-party service providers who help us operate our business, including:

• Secure payment processors.
• Website hosting providers.
• Email communication services.
• Analytics providers.

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your data, no online system can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.
• Request that inaccurate information is corrected.
• Request deletion of your personal data where legally applicable.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your personal data in a portable format.

Retention of Data

We only retain your personal information for as long as necessary to provide our services, comply with legal obligations and resolve any disputes.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external websites.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: info@uzmarafiqtraining.com

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised "Last Updated" date.